As of January 12, 2021, we continue to provide virtual and, when needed, in-person psychotherapy & psychological services during the current lock down in accordance with the regulations of our profession. To minimize risk of the spread of COVID-19, we employ adequate COVID-19 safeguards.
Our practice has taken steps to reduce the risk of spreading the virus within the office through sanitation procedures, social distancing, limiting the number of clients in the office, employing electronic forms and financial procedures, and using multiple air purifiers and plastic safety shields.
We are committed to keeping you, your therapist, office staff, and all of our families safe from the spread of this virus. Clients are scheduled such that they will not have contact with or be in the waiting room at the same time as another client(s). If a client shows up for an appointment and their therapist, or office staff, believes that the client has a fever or other symptoms, or believes the client has been exposed, the client will be required to leave the office immediately and follow up with services by telehealth as appropriate. Our therapists are adhering to safety protocols outside of our office. If a therapist or a member of the office staff tests positive for COVID-19, we will immediately notify you so that you can take appropriate precautions.
Please let our office staff know if you have questions about these efforts.
PRIOR TO ATTENDING AN IN-PERSON SESSION
1. Clients must take their temperature before coming to each appointment. If it is elevated (99.3 Fahrenheit or more) or if they have other symptoms of COVID-19, such as fever, new onset cough, chills, unexplained fatigue, headache, sore throat, runny nose, stuffy or congested nose, loss sense of taste or smell, muscle aches, di fficulties breathing or swallowing, pink eye, and digestive issues, they agree to cancel the appointment or proceed with the appointment using telehealth. If they wish to cancel owing to having any of the above symptoms and are too ill to attend the appointment by telehealth, they will not be charged our normal cancellation fee.
2. Clients will wait in their car or outside when they arrive at our off ice. They will then inform the off ice of their arrival by text and phone call no earlier than 5 minutes before the appointment time. They will be informed when to enter the building via text or phone call. Please do not enter the o ffice until the door is opened by a staff member.
3. Clients will take steps between appointments to minimize their exposure to COVID-19.
4. If they have a job that exposes them to those who are infected with COVID-19, they must inform their therapist and our o ffce staff prior to attending an in-person session.
5. If their commute or other responsibilities or activities put them in close contact with others beyond those in their household, they must inform their therapist and our offi ce staff.
6. If a resident of their home tests positive for the COVID-19 infection, clients must immediately inform their therapist and our office staff. Their therapy must then continue via telehealth.
CLIENT CONFIDENTIALITY IN THE CASE OF INFECTION
If a client has tested positive for COVID-19, we may be required to notify local health authorities that they have been in the office. If we have to report this, we will only provide the minimum information necessary for their data collection and will not go into any details of the reason(s) for our visits.
1. Clients will wear a mask in all areas of the offi ce, as will all offi ce staff, for the duration of the session. Your therapist will wear a mask at all times.
2. Clients will wash their hands and use hand sanitizer when they enter our buildings.
3. Clients will adhere to the safe distancing precautions we have set up in the waiting room and testing/therapy room. For example, not move chairs or sit where we have signs asking client's not to sit.
4. Clients will keep a distance of 6 feet and there will be no physical contact (e.g. no shaking hands with a therapist or offi ce staff).
5. Client will try not to touch their face or eyes with their hands. If they do, they will immediately wash or sanitize their hands.
6. If clients are bringing their child, they will make sure that their child follows all of these sanitation and distancing protocols.
7. If clients would like coffee, tea, or water, please ask their therapist and/or offi ce staff to prepare this , preferably via text prior to the appointment.